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Sama House Member Hub
Welcome to the Sama House Member Hub 💫
From FAQs to forms and handy links. Everything you need for your practice, all in one place!
Reach out to the team 💌
If you’ve got a question or need a little support, we’re just a message away! You can reach out to us via the "inbox" in the Momence app or text us on +61483916426. Our admin team is on from Monday to Friday, 9am–5pm, and we’ll do our best to get back to you within a few hours during those times! If your enquiry is regarding pausing, changing our cancelling your membership, please fill out one of the forms below.
Studio Etiquette, FAQs, Important Info
We’re so excited to welcome you to Sama House! Please take a moment to read our Studio Etiquette before booking your first class—it covers everything you need to know to get started.
Getting Started
How do I use my membership?
Once you've downloaded the Momence app, you can find our class schedule under the 'Classes' tab. Tap 'Book Now' to choose a class, and you'll be able to select and apply your membership/class pass.
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Give the Gift of Wellness
Membership Perks
Priority Booking
As a member, you get early access to book your favourite classes up to 3 weeks in advance. Be sure to take advantage of this and book early to secure your spot! If a class has a waitlist, be sure to add yourself as our waitlists move quickly. Once a spot opens up, you'll receive a text confirming if you'd still like to attend.
Rollover Credits
We recommend a consistent weekly practice to fully support your body and mind, but we know that life happens! If you ever miss a week, no stress—your unused class credits will roll over for up to 14 days.
Pause your Membership
You can freeze your membership for up to 5 weeks per year, free of charge. If you need to suspend your membership, please submit the form below at least 7 working days ahead of your next billing date. The minimum suspension period is 1 week and the maximum is 5 weeks per year. Fill out this form to pause your membership.
Discounts on Workshops and Events
Get a discounted price to our workshops and events. Bookmark this page below to stay in the loop on upcoming workshops!
Discounted 1:1 Private Sessions
If you're looking to deepen your practice, address physical concerns or receive focused attention, you can book a private session at a discounted rate. Please send us an email if you would like to arrange a private session.
Share the Love
When you refer a friend and they purchase Sama Essence, our intro offer, you'll get $20 in money credits your way - just a small way of saying thank you for helping our community grow in the most meaningful way, through genuine connection. Here's how: 1) Click the "Refer & Earn" link in your Momence app 2) Share your referral link with a friend 3) When they sign up to Sama Essence, you'll receive $20 in money credits which will automatically apply to your next membership renewal.